
Utilized process re-engineering techniques to accomplish:
- 88% improvement in production capacity
- 367% increase in field service activity
- Full automation of field services
- Enabling field printing of inspection results
- PDF document delivery of inspection results
- Automatic scheduling of next inspection
- Automatic invoice generation
Trained personnel to identify and execute process improvements resulting in:
- 99.9% inventory accuracy (implemented cycle counting program)
- 30% reduction in direct labor requirements through process re-engineering
- 38% improvement in on-time delivery
- Improved inventory turns from four turns per year to ten turns per year